Return Policy for

Easy Returns at Electric Unicycle Shop

At Electric Unicycle Shop (, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your electric bike, electric unicycle, or electric scooter, we offer a hassle-free return policy.

Return Window

You can return your unused and unopened item within 30 days of the purchase date. To initiate a return, please contact our customer service team via email or by phone at +1 (607) 542 9759. They will provide you with a return authorization number (RAN) and instructions on how to return your item.

Conditions for Return

  • The item must be in its original, unopened packaging.
  • All tags and manuals must be included.
  • The item must be unused and in brand-new condition.
  • Proof of purchase (receipt) is required.

Items Not Eligible for Return

  • Used items
  • Opened items
  • Items without original packaging or tags
  • Items damaged due to misuse or neglect

Return Process

  1. Contact our customer service team to obtain an RAN.
  2. Pack the item securely in its original packaging.
  3. Include the RAN paperwork inside the package.
  4. Ship the item back to the address provided by our customer service team.
  5. You are responsible for the cost of return shipping.


Once we receive your returned item and verify that it meets the conditions for return, we will issue a full refund to your original payment method within 5 business days. Please note that it may take additional time for your bank to process the refund.


If you would like to exchange your item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

Warranty Claims

If your electric bike, electric unicycle, or electric scooter is malfunctioning, please refer to the warranty information included with your purchase. You can also contact our customer service team for assistance with warranty claims.

Contact Us

If you have any questions about our return policy, please don’t hesitate to contact us: